Shipping policy

At RogMotorsport, every exhaust system is made to order. You receive a new product, prepared specifically for your vehicle.

Delivery time

Allow 20 working days between payment confirmation and receipt of your order. This includes manufacturing, a rigorous quality check and transport.

Delivery and tracking

As soon as your parcel is shipped, you automatically receive a tracking number by email. Delivery is made to the address given when you ordered and may require a signature: please provide a phone number on which you can be reached.

For the security of your order, the delivery address can no longer be changed after payment, except with our written agreement.

As our products may be shipped from different countries depending on the manufacturing site, the parcel may come from a country other than France. This has no impact on the quality of the product or on your rights as a customer.

Delivery costs

Delivery is free to all the countries we serve. For deliveries outside the European Union, the price shown is the delivered price: shipping, customs duties and import taxes included, nothing to pay on delivery.

On receipt

Check the condition of the parcel in the presence of the delivery person. If it is damaged or opened, record precise reservations on the delivery note, then send us photos within 48 hours.

Problem with your delivery?

In the event of a delay, a damaged parcel, a parcel shown as delivered but not received, or any other anomaly, contact us at contact@rogmotorsport.com stating your order number. We immediately open an investigation with the carrier and handle every request as quickly as possible.